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NEWS AND UPDATES

News & Updates

September 22, 2023 Unclaimed Financial Asset

In compliance with Section 119 of the Financial Institutions Act, 2004 (as amended), we would like to notify our valued clients, whose information is available on our website in regard to Unclaimed Financial Assets, below: Dormant Accounts Unclaimed Funds Unclaimed Bank Drafts This serves as a notice for you to visit any of our branches

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January 19, 2023 MTN Mokash Dormant/ Recycled Accounts

By Section 119 of the Financial Institutions Act, 2004 (as amended), we wish to inform our esteemed clients whose details are listed on our website ug.ncbagroup.com/news-and-insights/ and MTN Website mtn.co.ug that your accounts have remained dormant. This serves as a notice for you to visit any MTN service Centre with a valid copy of your national ID

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August 15, 2022 Dormant Accounts Notice

Dear Valued Customer, In accordance with Section 119 of the Financial Institutions Act, 2004 (as amended), we wish to inform our esteemed clients who details are listed on our website that your accounts have remained dormant. This serves as a notice for you to visit any of our branches to reactivate your account(s), and your

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June 21, 2022 Introducing ATM Cash Deposits

We are pleased to announce that the cash deposit feature is now available for you across our NCBA ATMs. You can now deposit funds onto your NCBA Account using any of our carded or cardless cash deposit options

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May 19, 2022 Airtel Money Uganda Limited Revised Wallet to Bank fees

Dear Esteemed Customer, We wish to inform you of a revision in the Wallet to Bank fees for Airtel subscribers.  The pricing tariff has been set as below; TIER CURRENT W2B RATES NEW W2B RATES Min Max AIRTEL AIRTEL 5,001 15,000 700 700 15,001 30,000 900 880 30,001 45,000 1,350 1,210 45,001 60,000 1,500 1,500

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February 15, 2022 CFAO Motors Partners With NCBA Bank Uganda To Finance Vehicle Purchase

CFAO Motors Uganda, formerly Toyota Uganda, has today signed a memorandum of understanding with NCBA Bank to provide vehicle asset financing to individuals, companies, and existing customers of CFAO Motors with the objective of doing away with the hurdle of the high initial outlay towards the acquisition of a brand-new car. Through the attractive asset-financing

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January 10, 2022 Summarised Unaudited Financial Statements for period ended June 30, 2021

The summary financial statements, which comprise the summary statement of financial position as of 30th, June 2021 the summary statement of comprehensive income for the year then ended, and other are disclosures are derived from the Audited Financial statements of NCBA Bank Uganda Limited for the year ended June 30th, 2021.  

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December 15, 2021 New Cheque Limits

Lowering of the current cheque value limits for the Uganda Shillings, United States Dollar, Euro, GBP, and the Kenya Shillings as provided for under Section 4.3 of the Clearing House Rules and Procedures. In line with the provisions of Section 4.3 (b) of the Uganda clearinghouse rules and procedures, the Bank of Uganda wishes to

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December 15, 2021 Introduction Of Acting Managing Director – Mark Muyobo

NCBA BANK UGANDA ANNOUNCES THE APPOINTMENT OF MARK MUYOBO AS THE ACTING MANAGING DIRECTOR December 15th, 2021: NCBA Bank Uganda Limited has announced the appointment of Mr. Mark Muyobo as the Acting Managing Director effective December 16, 2021. This follows NCBA Group’s appointment of Mr. Anthony Ndegwa to Director, Regional Business Development, and his subsequent

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December 8, 2021 Information Update: Dormant Accounts

Dear Valued Customer, In accordance with Section 119 of the Financial Institutions Act,2004 (as amended), we wish to inform our esteemed clients whose details are listed on our website that your accounts have remained dormant. This serves as a notice for you to visit any of our branches to reactivate your account(s), and your personal

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July 19, 2021 MTN Escrow account transactions at NCBA Bank Uganda

NCBA Bank Uganda Limited is now live with the MTN Escrow Account. MTN Agents, Super Agents and merchants that are Customers or non-customers to NCBA are now able to directly purchase MTN float to their wallets through NCBA Bank.

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May 20, 2021 Customer Notice: Information Update

Dear Valued Customer, In line with Bank of Uganda and Deposit Protection Fund guidelines, all customers are required to provide a copy of their National Identity Card (Front and Back) and details of their Alternative Mode of Payment for their protected deposit. This can be an account in any other financial institution or a registered

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April 29, 2021 Summarised Financial Statements for the period ended December 31st, 2020

The summary financial statements, which comprise the summary statement of financial position as at 31st, December 2020 the summary statement of comprehensive income for the year then ended, and other are disclosures are derived from the Audited Financial statements of NCBA Bank Uganda Limited for the year ended December 31st, 2020.

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April 8, 2021 Customer Notice: The Village Mall Bugolobi Branch Operating Hours

We are pleased to inform you that The Village Mall Branch in Bugolobi shall be fully operational. With effect from Saturday, 10th April 2021, our operating hours will be as follows: Monday to Friday: 9:00 am – 5:00 pm Saturday: 10:00 am – 2:00 pm Sunday: 10:00 am – 2:00 pm In addition, you can

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November 26, 2020 Customer Notice: Records Update

Dear Valued Customer, NCBA Bank Uganda Limited is regulated by the Bank of Uganda and adheres to the directives issued by it. In February 2019, the Bank of Uganda issued a directive for the updating of depositor records to ensure that the Deposit Protection Fund (DPF) is able to pay depositors in the event of

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November 12, 2020 Introducing NCBA Agent Banking

You can now deposit money onto your account at no cost by simply visiting an NCBA Authorized agent or any of the 6,000 Agent Banking outlets with a handshake logo near you. This is how it works; STEP 1: Visit any outlet near you that has the Agent Banking handshake logo STEP 2: Inform the

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November 4, 2020 Bugolobi Branch Closure

Dear Valued Customer, Effective November 30, 2020, our NCBA Bank Bugolobi branch located on the second floor at the Village Mall Bugolobi, 7-9 Luthuli Avenue and Spring Road will be closed and merged with the NCBA Bank Village Mall branch currently located on the ground floor next to Shoprite. Please note that all customers with

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October 28, 2020 Customer Notice: Unclaimed Balances

In Accordance with Section 119 of the Financial Institutions Act, 2004 (as amended), NCBA Bank Uganda Limited wishes to inform its esteemed clients whose details are shared on the bank website that their accounts have remained dormant for over two years. Should any of the under listed clients wish to reactivate his/her/their account, kindly contact

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September 15, 2020 Apply for a card that befits your lifestyle

NCBA credit cards offer unparalleled value with competitive pricing, favorable repayment terms and interest-free periods. Prepare for the unexpected and make your money go further with our tailored card offers, available in Uganda Shillings or USD. View Cards

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June 19, 2020 NCBA Bank Uganda Limited Unveils New Logo

NCBA Bank Uganda Limited (NCBA) has unveiled a new logo and tagline as it officially commences its banking operations as a merged entity. This follows the issuance of a Letter of No Objection for the business amalgamation between NC Bank Uganda Limited (NC Bank) and Commercial Bank of Africa Uganda Limited (CBA) on Wednesday May

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