Your wellbeing is our priority. A message to our customers on COVID-19
Unclaimed Financial Asset
In compliance with Section 119 of the Financial Institutions Act, 2004 (as amended), we would like to notify our valued clients, whose information is available on our website in regard to Unclaimed Financial Assets, below:
This serves as a notice for you to visit any of our branches to reactivate your account(s) and your personal details.
All unclaimed assets mentioned above will be transferred to the Bank of Uganda after a period of 5 years in accordance with the law.
For more information, please contact customer care on
Toll-free lines: 0800388132 / 0800222123 or call 0312 188840 or the MTN
Contact Center on 100
Email: contactug@ncbagroup.com