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MTN Mokash Dormant/ Recycled Accounts

January 19, 2023

By Section 119 of the Financial Institutions Act, 2004 (as amended), we wish to inform our esteemed clients whose details are listed on our website and MTN Website that your accounts have remained dormant.

This serves as a notice for you to visit any MTN service Centre with a valid copy of your national ID card to claim any Mokash savings balances held.

All unclaimed balances will be transferred to the Bank of Uganda after a period of five years by law.

For more information, please contact our customer care on:
Toll free lines; 0800 388 132/0800 222 123 or Call 03121888 400 or