MTN Mokash Dormant/ Recycled Accounts

By Section 119 of the Financial Institutions Act, 2004 (as amended), we wish to inform our esteemed clients whose details are listed on our website ug.ncbagroup.com/news-and-insights/ and MTN Website mtn.co.ug that your accounts have remained dormant.

This serves as a notice for you to visit any MTN service Centre with a valid copy of your national ID card to claim any Mokash savings balances held.

All unclaimed balances will be transferred to the Bank of Uganda after a period of five years by law.

For more information, please contact our customer care on:
Toll free lines; 0800 388 132/0800 222 123 or Call 03121888 400 or
Email: contactug@ncbagroup.com